FAQ

Hamta Arz is a peer-to-peer Cryptocurrency exchange. We are a marketplace where users can buy and sell Cryptocurrency to and from each other. Users, called traders, create advertisements with the price and the payment method they want to offer. You can browse our website for trade advertisements and search for a payment method you prefer. You will find traders buying and selling Cryptocurrency for more than 30 different Crypto and 2 payment methods.

If you're new to LocalBitcoins and want to buy Bitcoins, please take a look at our how to buy guide to learn how to buy Bitcoins.

Creating an account on HamtaArz is extremely easy, and it comes with a free wallet

The HamtaArz journey starts with a simple decision: deciding whether or not to create an account. The question to that is: are you ready to have money, your way?

If you think that you’re ready, then the next step is to create your account. Creating your account is extremely easy and very beginner-friendly. Upon registering, you also get a free wallet to store all the bitcoins you’ve earned from trading on HamtaArz. If you want a step-by-step tutorial of how to make your account, HamtaArz school is here to help:

We all want to live and do business in a safe and trustworthy environment. Additional verification helps to create high-quality partnership both between HamtaArz and our users and amongst traders on our marketplace. This becomes possible by means of KYC. Overall, there are 4 verification levels. All of them bring benefits to HamtaArz users:

Email verification is an essential step as it gives you the opportunity to start trading on Paxful. It also increases the security level of your account in case it needs it to be restored or unlocked.
Step 1
Log in to your HamtaArz account,
Step 2
On the menu on the left side of the page, click “Profile.”
Step 3
click “E-mail verification.”
Step 4
Check your E-mail address
Step 5
click on the “E-mail verification.” button

Phone verification is required by many offer owners on HamtaArz. It also provides additional security features to your account. For example, if your account is locked due to security reasons, you can easily unlock it if you have a phone registered in your account.
Step 1
Log in to your HamtaArz account,
Step 2
On the menu on the left side of the page, click “Profile.”
Step 3
click on “verify phone number.”
Step 4
type your cell number on the box and then click send code
Step 5
after receive sms , insert the code in the box and verify your cell number

Step 1
Log in to your HamtaArz account,
Step 2
On the menu on the left side of the page, click “Profile.”
Step 3
click “E-Send Document.”
Step 4
upload high quality of your id card photo and utility Bill photo and also Selfie photo
Step 5
waiting for confirm by our expert

Here you can find the main requirements, which are essential to make ID verification process quick and successful:

*You must be 18 years or older.
*You must have a valid email address.
*Only personal documents can be used.
*Only the following ID types* are accepted:
1 - Passport
2 - National ID card (in the new format)
3 - Driver’s license
and also
4 - utility Bill of electric or phone in your name

ID documents should be valid up to the date of the verification request submission.
Paper format of ID documents is not accepted.
Selfie should be in a photo format and not a scanned picture.
All files uploaded should be original. No editing is allowed.
All files should be clearly visible, high quality, JPEG format, all information should be readable, should not be covered by any passport covers or other objects.
Data on the document should match entered data in the form.
If your document is written in a language that does not use the English alphabet, please translate and attach the following statement:
“I hereby certify that the attached is an official and accurate translation of my document (document type). If found otherwise, HamtaArz has my authorization and full right to suspend my account and not refund the balance due to false information (Name and translation date)(Signature)."

Those who choose not to participate can, of course, continue to use HamtaArz services but there will be a trade and wallet limit in place for those who have not verified themselves.

1 - Choose from the list of digital currency dealers you are looking for at the best price and volume required
2 - Enter the required volume in the box to calculate the price for you and then submit your request, you can send a private message to the seller after the request has been registered.
3 - Upon approval of your request by the seller you must deposit the transaction money from your rial or dollar account wallet to ensure the seller is purchasing correct.
4 - Send your wallet address to the seller and expect a digital currency purchase
5 - Once the digital currency is fully received in your wallet, release the mortgage amount to the seller

1 - From the list of buyers, select your desired digital currency at the best price and volume required
2 - Enter the required sales volume in the box to calculate the price for you and then submit your request, you can send a private message to the seller after the request is filed
3 - Once your request has been approved, the transaction amount should be locked in by the buyer and the message at the top of the page should appear in green.
4 - Now safely transfer the specified amount to the wallet sent by the buyer
5 - The buyer will free the mortgage after you have received the full digital currency

All online trades are protected by escrow. When a trade is started the amount of Fiat and Cryptocurrency for the trade is automatically reserved from the seller's and Buyer's Hamta Arz Wallet. This means that if the seller runs away with your money and does not release your Crypto , Hamta Arz support can release the Crypto currency to you from escrow. If you're selling Bitcoins, never release the escrow before you know that you have received money from the Bitcoin buyer.

All transactions are guaranteed by the HamtaArz. If you are a buyer, the transaction will be deposited through you, and after you receive the full digital currency in the wallet, you can release the mortgaged money to the seller, and if you are a seller before the digital currency is transferred You receive the transaction amount as a deposit deposited at the HamtaArz and then transfer the digital currency. If the transfer to the specified wallet is complete and there is no release, it will freeze support for you. No transaction will be completed unless the buyer and seller are approved, and all transactions are subject to arbitration through HamtaArz support if needed.

The minimum and maximum volume of digital currency that sellers and buyers can trade.

Percentage value of each unit of digital currency that differs from its current day price ((Digital Currency Day Price x USD Day Price in your country) x Price Difference) = Buy or Sell Price. This percentage is determined by sellers and buyers. Positive and green percentages indicate prices higher than real prices, and negative and red percentages indicate prices lower than real prices. Sellers usually trade at higher prices than the market and buyers at lower prices.

All payments and withdrawals are made through a personal account that can be registered and added to the account, and the Deposit process takes place in all along 24 hours and all withdrawals are made every 2 hours except for holidays.

The digital currency you buy from a seller is transferred directly to your wallet that you sent to the seller.

After the digital currency is transferred to the buyer the entire amount of the mortgage will be released to you and transferred to your account.

To be included in the list of buyers and sellers you can buy or sell a digital currency by specifying the form of a digital currency and place it in an exchange.

To close a transaction ad, go to the Transaction Ad Management section and select Close against the desired ad.

Hamta Arz Based in TEHRAN - IRAN

Yes , HamtaArz is owned By Hamta Arzesh Arvand Co Ltd Based in IRAN with 1,000,000,000. IRR Capital

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